Zain Kuwait offers meals to support nations efforts to fight coronavirus

Initiative as part of its commitment and in collaboration with Kuwait Food Bank

* Company also offers smartphone charging stations at airport to facilitate communication between returning Kuwaitis and their families.

KUWAIT: Zain, the leading digital service provider in Kuwait, announced offering of meals that will be continuously distributed in collaboration with the Kuwait Food Bank to support the efforts of the authorities during this extraordinary time of crisis.

The company also offered smartphone charging stations atKuwait International Airport to facilitate communication of Kuwaitis returninghome with their families. The initiative has been taken to support thecountry’s tremendous efforts in these exceptional circumstances to fight thespread of coronavirus disease (COVID-19) in Kuwait.

This initiative came as part of Zain’s commitment towardsthe nation and in line with its comprehensive corporate sustainability andsocial responsibility strategy. This also reflects the Kuwaiti private sector’srole in supporting the public sector for the nation’s wellbeing. This isespecially true in such times of crisis, where the Kuwaiti society’s strengthand unity are at their highest.

Zain offers nearly 30,000 meals in collaboration with theKuwait Food Bank, where a large number of the meals was distributed during theweek dedicated by the Ministry of Health at Kuwait International Fairgrounds inMishref to conduct tests for residents who recently entered the country. Themeals were provided as a contribution by the company to ease the hardship oflong waiting in line. Many meals are also being continuously distributed atKuwait International Airport’s gates dedicated for residents who are returningto their countries because of this crisis.

Zain has also installed many smartphone charging stations atKuwait International Airport to serve Kuwaiti citizens who are returning homeas part of the Ministry of Foreign Affairs’ evacuation plan to bring Kuwaitisback home from all over the world during this crisis. This contribution aimedat facilitating communication between returning Kuwaitis and their families assoon as they arrive in Kuwait. Zain is also continuously distributing a largenumber of meals to them in collaboration with the Kuwait Food Bank and theDirectorate General of Civil Aviation (DGCA).

As part of its national commitment during this crisis, Zainrecently announced offering free Internet caps and local voice calls for aperiod of one month in collaboration with the Communication and InformationTechnology Regulatory Authority (CITRA). The initiative came as part of thecompany’s commitment towards its customers during these exceptionalcircumstances. Zain also changed its network’s name to STAY HOME in line withthe directives of the Council of Ministers to remind its valued customers tocommit to staying at home as much as possible and collectively contribute toending this pandemic at the earliest.

The company also launched a social media campaign entitled"This is Your Time” to send positive messages to the public about theimportance of being a responsible citizen in this time of crisis, not listen torumors nor spread them, take part in volunteer efforts, commit to staying athome, as well as abiding by the directives of the authorities.

Since the beginning of the crisis, Zain collaborated withthe Ministry of Health to offer its customers FREE calls to any of MOH’s threehotlines; 24970967, 96049698, and 99048619 in order to enable them to inquireabout any health or medical information related to coronavirus disease(COVID-19) directly from the ministry’s specialized team and ensure taking thecorrect information from the official and certified sources.

As part of its continuous collaboration with the variousministries, Zain also provided the Ministry of Health and the Ministry ofInterior with FREE bulk SMS messages to send medical and awareness content tothe community during this period. In addition, the company sent a number ofawareness messages in collaboration with MOH’s team through its official socialmedia channels. Zain also broadcast official MOH awareness videos oncoronavirus disease (COVID-19) in seven languages: Tamil, Telugu, Urdu, Farsi,Filipino, Bengali, and Santhali.

Zain affirmed its utmost commitment in all the instructionsand precautionary measures outlined by the Ministry of Health to contribute tofighting the spread of coronavirus disease (COVID-19) in Kuwait. Zain suppliedall its branches that are operational during the official break, as well as allits kiosks and self-service machines in all of Kuwait’s areas with sanitizers,and the company’s team continuously and periodically sanitizes all operationalbranches and all machines and products to ensure the safety of customers andstaff. Zain also notified all sales staff to wear medical gloves, stop the useof biometric devices, and more.

Zain also launched an internal awareness campaign for thesafety of its employees, through which the company distributed precautionaryitems and sanitizers to all the staff and sent periodic awareness content.

Zain spares no efforts to achieve its comprehensiveCorporate Sustainability and Social Responsibly Strategy that closely focuseson supporting the public sector and shouldering public health initiatives. Thecompany strongly believes that launching and supporting such initiatives helpsinfuse a sense of responsibility into members of the society, and help supportthose who are in need of help.

Zain is proud of its long list of programs and contributionsthat serve noble causes through strategically partnering with all entities,including non-profit organizations, governmental institutions, andinternational bodies.