On this occasion, Abdulrazzaq Bader Al-Essa, Director of Corporate Communications at VIVA said, "We are proud to receive such appreciation from an esteemed organization as Arabian Business. VIVA aimed since inception at making a leap in the telecom market and offering its customers a new experience through innovative products and services."
Al-Essa added, "We are proud to be the first leading telecom company to launch the Voice Over Long Term Evolution (VoLTE) for the first time in Kuwait and the Middle East. This is in addition to VIVA's commercial presence across Kuwait, which was expanded to 70 branches, enabling us to be closer to our customers and to meet the growing demand for our products and services. The "International Quality & Productivity Centre" also recognized our achievements this year, as "Best Contact Centre Experience" and "Best Network Experience".