NBK offers privilege customers unmatched banking experience

KUWAIT: National Bank of Kuwait (NBK) is keen to provide Privilege Banking Customers with unmatched experience comprising an array of top-notch banking products and services and a variety of offers that are relevant to their unique lifestyle. To this end, the bank introduced an exceptional range of luxury services and offers that meet their needs and expectations during the summer and holidays. In this context, NBK announced providing privilege banking customers with special discounts at Waldorf Astoria Kuwait including 15 percent on spa memberships, 15 percent on restaurants (AVA, Peacock Alley, OXIO or ROKA), and 5 percent when booking the wedding venue or the executive club.

Mohammed Akram Hashim

The bank also provided privilege banking customers with free limo service to and from the airport during the Eid Al-Adha holidays as well as Eidiya Cash Delivery service to their doorsteps, anywhere in Kuwait through concierge service provider “Q’go Concierge” by calling or messaging WhatsApp number 1888125. In addition, NBK conducted a draw on return tickets to the Maldives valid for six months for customers who used three services provided by “Q’go Concierge”, by making the booking and using the services during the period from February until July 2023, and three winners were announced on 4 July 2023.

NBK also introduced multi-currency delivery to the doorstep of privilege banking customers. The service is available around the clock all week long through concierge service provider “Q’go Concierge” by calling or messaging WhatsApp number 1888125. The currencies included US dollar, euro, pound sterling, Saudi riyal, UAE dirham, and Qatari riyal. Moreover, NBK offered privilege banking customers up to 50 percent discount on Samsonite products when making their purchases using eligible NBK credit cards.

Speaking on this, Mohammed Akram Hashim, head of Segments, Consumer Banking Group at National Bank of Kuwait said: “Recognizing the unique lifestyle of Privilege Banking Customers, we strive to provide them with a personalized experience incorporating unmatched services and offers that are tailored to their needs and expectations.” “We are committed to deliver a luxurious experience to customers and always seek to be closer to them all year round, which makes us more able to meet their various needs at all times, including holidays and Eids,” he added. “NBK is always seeking to provide a steady stream of premier innovative services and offers to give privilege banking customers more luxury and peace of mind,” he noted.

Over the past years, NBK was able to maintain top-notch privilege banking services, and is always striving to offer customers a more innovative banking experience. NBK provides Premium Banking Customers with an exclusive array of services, including: a dedicated relationship manager for Privilege Customers and a Personal Banking Officer for Thahabi Customers taking care of all customers’ banking needs.

It also provides them with access to Premium Banking lounges, diverse investment solutions including: SmartWealth and Watani Brokerage, Family Banking package, Premium Banking Teller Services which grants them priority in making their transactions in a quick and easy way, in addition to card home delivery service, priority status when contacting NBK Call Center on 1801801 available 24/7.

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