4th E-Government Forum in Kuwait from Nov 27 to 29

Charles Nahas

KUWAIT: With the theme "An Empowered Government", Microsoft has announced its participation as platinum sponsor at the 4th E-Government Forum for Electronic Services Perspective, due to be held from the 27th to 29th of November at the Marriott Courtyard, Kuwait. Charles Nahas, General Manager Microsoft Kuwait commented, "The theme derives from the company's strategy to drive Digital Transformation across all government entities in Kuwait to launch advanced digital services and applications to the Kuwaiti citizens.

We believe that EGOV4 will achieve its objectives, especially with the high level of support that is represented by the patronage of His Highness the Prime Minister Sheikh Jaber Mubarak Al-Hamad Al-Sabah. We are also pleased to be closely working with NoufEXPO and CAIT to ensure success of EGOV4."

The Forum and expo will focus on transformational e-Services as the basic e-Government program deliverable and will discuss all aspects related it; from planning till deployment and continuous improvement. Attendees from diverse government agencies will gather at the event to engage with experts on board, to discuss implementation e-services and issues in the government sector. Also, Microsoft will deliver different sessions and live demos around Electronic Correspondence Management System with Digital Signature as per the government electronic law integrated with the Public Authority for Civil Information (Electronic Correspondences, Signatures and Accreditations System) and the Smart Help Desk System as per the latest governance recommendations from the Central Agency of Information and Technology (the Smart Help Desk System).

Microsoft's Regional General Manager - Public Sector / Middle East & Africa, Sayed Hashish will deliver a keynote speech, discussing about how digitized services within government bodies can help accelerate and drive widespread changes in the technology infrastructure across Kuwait.

Commenting on this participation, General Manager Microsoft Kuwait said, "Delegates visiting the Microsoft Stand in the expo area, will get the opportunity to experience a showcase of solutions including Azure, Power BI analytics, IoT followed by insightful demonstrations around how the Microsoft Digital Transformation framework delivers impact for governments, empowering them to drive growth, innovation and productivity.  Anchored on its 'systems of intelligence', the Microsoft's solutions built around four pillars of digital transformation will demonstrate how governments can effectively - engage with citizens, empower employees, optimize operations, and transform government services."

Efficient e-services

Nahas added, "This is the era of digitization - and the speed at which technology is permeating our lives, is fascinating. We, at Microsoft are thrilled by the partnership with government entities to take full advantage of our latest innovations and technologies built on the Microsoft e-government framework, supported by an expert ecosystem of government service partners. Our participation in EGOV4 forum pays testament to Microsoft's increased efforts towards enabling Kuwait's government attain efficient e-services while improving productivity and effectiveness to do more and achieve more, for the citizens they serve".

Microsoft, with its innovative solutions and cloud services, has continued to be a strong advocate for modernization of the local government bodies and reiterates its commitment of empowering government bodies by a providing a flexible, low cost and scalable platform that allows optimization of resources through e-services, enabling employees to boost service delivery and citizen engagement. An Accenture research states that digital transformation of services have a significant positive impact on a country's economy, competitiveness and innovation; reducing back office costs to 45 percent. It also highlights that a 1  percent increase in digitization can result in 0.5  percent GDP gain, and a 1.9 percent gain in international trade.

"Governments are at a pivotal juncture where they have the opportunity to drive true public service transformation through digital technologies. We aim to enable government agencies achieve this objective through streamlining processes; keeping up with the demands of digital natives through innovative tools that provide public services of the future," said Nahas.