KUWAIT: As part of its constant efforts to offer the best banking experience, Kuwait Finance House (KFH) assigned a team of employees to Turkey to serve customers and visitors during the summer. The employees were assigned to nine branches of KFH-Turkey: two in Bursa, four in Istanbul and one branch each in Trabzon, Izmit and Kusadasi. KFH‘s team, who went through an intensive course before the start of their mission, will continue to work until the first week of September. They were also introduced to the services and products provided by KFH-Terkey to best serve its customers.

Nehal Al-Mosalem

KFH has always given top priority for customers’ needs especially during travel season. In response to their demands, KFH-Turkey team has been assigned to serve those customers who are staying in Turkey throughout the year. Those who own real estate and commercial activities and have financial and banking transactions with the bank on an ongoing basis, can open accounts in KFH-Turkey to benefit from the many services and advantages provided by the bank. KFH Group Deputy General Manager - Products, Nehal Al-Mosalem, stressed that delegating employees to work in Turkey is a proactive step, and an initiative adopted by KFH to deliver the best experience for customers staying in Turkey.

Al-Mosalem explained that KFH always seeks to offer innovative means to serve its valued customers and facilitate all their local and international financial transactions. This standpoint was behind the formation of the team, which includes a number of distinguished employees. She pointed out that this initiative was the result of joint work and cooperation between KFH-Kuwait and its Turkish subsidiary to provide the best banking experience for customers.

Al-Mosalem said that KFH customers from certain segments can open an account with KFH - Turkey while in Kuwait, and get all the services provided, such as a free service for electronic transfers from KFH to beneficiaries of KFH –Turkey. She added that there are no fees for incoming SWIFT transfers, or the minimum account balance, while invoices or any other payments in Turkey can be easily managed through online banking and other useful services for those who travel regularly toTurkey or own a real estate or have investments there.