ShareKUWAIT: NBK always strives to elevate Privilege Banking services for a standout customer experience, the new service provides customers with seamless interaction with their Relationship Managers. This innovative service puts customers directly in touch with their Dedicated Relationship Manager, offering seamless and personalized banking experience on the go.
On this occasion, Intekhab Abbas Head of Premium segment, Consumer Banking Group at National Bank of Kuwait said: “This new service will allow Privilege Package customers easily access their Relationship Manager’s contact information, including Relationship Manager name, phone number, and email address directly within NBK Mobile Banking App, along with ability to call, e-mail and WhatsApp them through the app as well.
The NBK Mobile App will also facilitate easy appointment booking with their Relationship Manager. The feature will also allow the customer to conveniently displays their Relationship Manager’s branch location, and working hours, keeping them informed and empowered. This service can be accessed under Premium Banking section specially created in the application”.
NBK offers Privilege Banking Customers an exclusive array of services that has been strengthened to ensure a quality customer experience. These services include: a Dedicated Global Relationship Manager taking care of all their local and global banking needs, as well as a wide range of preferential services and financial products, Premium Services Lounges and Premium Concierge Service. Furthermore, Privilege Customers can avail the advantages of Family Banking Services, Global Banking, NBK Home Banking and Multicurrency cash delivery in Kuwait.
Our Premium Banking Customers also benefit from the Premium Banking Teller Services, priority in making their transactions in a quick and easy way, card home delivery service, priority status when contacting NBK Call Center on 1801801 that’s available 24/7.
In addition to “Know Your Relationship Manager” NBK has recently enhanced Privilege Banking benefits by introducing a new travel experience that redefines the travel experience for our Privilege Customers. Customers can now enjoy exclusive services such as Fast Track check-in, Extra luggage, Seasonal free Limousine ride during travel season, Exclusive Hotel Offers, Free Luggage Delivery, Discounted Umrah Packages, Visa Assistance, and discounts on luggage at Samsonite. As NBK maintains its dedication to top-notch Privilege Banking services, we continue to innovate and provide customers with unparalleled banking experience.
