ABK receives ‘Best Retail Bank in Kuwait’ for fourth straight year

Stewart Lockie wins coveted Retail Banker of the Year Middle East award

KUWAIT: Al-Ahli Bank of Kuwait (ABK) received two prominent awards in the Asian Banker Excellence in Retail Financial Services Awards 2019, with ABK being recognized as the Best Retail Bank in Kuwait for the fourth consecutive year and Stewart Lockie – General Manager of Retail Banking named ‘Retail Banker of the Year in the Middle East.”

The awards were presented at a gala ceremony held at the Conrad Hotel, Dubai, on 21st March 2019, attended by over 200 senior retail bankers. The annual event is held each year by Asian Banker, one of Asia’s most highly regarded independent financial research organizations, and recognizes the pursuit of excellence amongst more than 160 retail financial institutions in the Asia Pacific, and Middle East and Africa regions.

‘Retail Banker of the Year’ is the only individual award, given to the most accomplished leader in the regional retail banking industry each year after an exhaustive research process. Stewart Lockie received the final award of the event with the international panel acknowledging his achievements in presiding over one of the fastest growing and strongest retail banks in the region and implementing a number of digital products and services during the year, in line with the Bank’s Simpler Banking and Digital Transformation Strategy and Emirates Skywards program.

ABK continues to invest in technology, innovation and customer service under its ‘Simpler Banking’ strategy, and continuously strives to set new benchmarks for retail banking in the region. In line with its digital transformation journey, a number of digital products were launched during 2018, some of which were first to market, including its ‘Global View’ service, which enables customers to manage multiple ABK accounts through a single login point. The user-friendly platform also provides ABK with flexibility to introduce future enhancements as part of its digitization initiatives.

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